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This will only work if the customers have a considerable amount of experience with computers already. For the vast majority of people, Linux is going to present insurmountable challenges which will only lead to serious frustration.

I say this as someone who uses Linux daily. It's simply not ready for mass exposure. The second a layman wants to do anything remotely custom with it, they are going to struggle.

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I think the vast majority of people use a PC for only basic functionality, like browsing the web and editing documents/spreadsheets, and for these users, Linux works fine. My 70yr old mum is a classic example of this - she used all versions of Windows from 3.1 to 7, and she switched to Linux about a decade ago and has zero issues. If my mum can use Linux, so can the average Joe.

It's the power users, or users who've got specific proprietary software/hardware requirements that usually run into issues: gamers who play games with kernel-level anti-cheat, professionals who're dependent on Adobe/AutoCAD etc.

I will hazard that the modal computer user in 2025 has never installed anything on their desktop computer. Almost everything is done through the browser these days - unfortunately.

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