In theory, it's great. In practice, if you need to get "support" from someone else, it's not so great anymore, as all these companies have been discovering.
I would use VM technology if whoever wrote it would provide me with a contract saying that if anyone were to find just one program that would crash their VM (while not crashing a real machine) or miscompute, that I would get a billion dollars.
To answer your question: I was smart enough to never use it in the first place.