Dangerous curiosity ask, is whether the number of folks off for Diwali is a factor or not?
I.e. lots of folks that weren't expected to work today and/or trying to round them up to work the problem.
I.e. lots of folks that weren't expected to work today and/or trying to round them up to work the problem.
In my experience, the teams at AWS are pretty diverse, reflecting the diversity in the area. Even if a lot of the Indian employees are taking the day off, there should be plenty of other employees to back them up. A culturally diverse employee base should mitigate against this sort of problem.
If it does turn out that the outage was prolonged due to one or two key engineers being unreachable for the holiday, that's an indictment of AWS for allowing these single points of failure to occur, not for hiring Indians.
All the schools in the area have days off for Indian Holidays since so many would be out of school otherwise.
There are 153k Amazon employees based in India according to LinkedIn.
My main beef with that team was that we worked on too many stories in parallel so information on brand new work was siloed. Everyone caught up after a bit but stuff we just or hadn’t demoed yet was spotty for coverage.
If I was up at 1 am it was because I had insomnia and figured out exactly what the problem was and it was faster to fix it than to explain. Or if I wake up really early and the problem is still not fixed.