10 guys in Northern VA are making those calls, not the forward deployed engineers and not your infra.
palantir dials home at some point to verify a license, right?
Enterprise software is licensed based on support contracts and audits. "trust" is actually more present because a large company or the government can't just vanish if they're in license compliance breach and can later be sued to recover costs.
This is basically Oracle and IBMs business model: let people install whatever they want, then request a spot check if usage and discover the license breaches which can be rectified by buying more of whatever now that it's business critical.
Then in 2024 the CrowdStrike BSOD screw up happened, and I was surprised to learn that no, not everything is airgapped. Apparently, businesses are okay with untrusted, unvetted, self-updating pieces of code that run in kernel mode.
This + corporate shit policies from departents disconnected from the needs on the terrain.