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I can tell you from personal experience that improving/maintaining uptime (by doing root cause analysis, writing correction of error reports, going through application security reviews, writing/reviewing design docs for safely deploying changes, working on operational improvements to services) probably takes up a majority of most AWS engineers' time. I'm genuinely curious what you are basing the opinion "Delivery of those nines is not a priority" off of.

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> what you are basing the opinion "Delivery of those nines is not a priority" off of.

Because I don't see the business pressure to do? If problems happen they can 1) lie on the status page and hope nothing happens and 2) if they can't get away with lying, their downside is limited to a few hours of profit margin.

(which is not really a dig at AWS because no hosting provider will put their business on the line for you... it's more of a dig at people who claim AWS is some uptime unicorn while in reality they're nowhere near better than your usual hosting provider to justify their 1000x markup)

It's great if they're doing their best anyway, but I don't see it as anything more than "best effort", because nothing bad would happen even if they didn't do a good job at it.

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