A commercial dishwasher will cut right through amounts of food that a normal residential dishwasher wouldn't touch (pre-wash is more for efficiency and to keep crap from piling up in the bottom tray of the dishwasher) and it will actually be ever so slightly less harsh on whatever goes in it (plastics are the problem mostly) because while it washes and rinses way hotter it doesn't have a stupid heating element that runs to dry things.
It will also use fucktons more water and more power and make more noise.
My last guess is more frequent cycles, meaning hotter water already at the spigot / dishwasher outlet, similar to the consumer recommendation to run the hot water for a minute prior to starting the dishwasher?
Plastics / tupperware were actually what I had in mind lol
If they're talking about the water being hotter, but not a "stupid heating element that runs to dry", then it sounds like they mean the hot air.
This in contrast to the consumer unit at home which heats the interior of the dishwasher for 45 minutes or so after it has done its washing cycle to dry things while still inside the dishwasher.
I don't know for dishwashers, commercial printers are expected to be serviced by the maker or affiliated business and getting parts as a mere peasant can be pretty complex. Surely rich people can just throw money at a contractor, but that's not what we're talking about I think (otherwise having a new one delivered everytime would also just work)
While I'm a computer farmer for my day job, I can repair a vast amount of different devices as long as they don't take specialised equipment like vacuum pumps. And while I don't consider myself a rich person, between my wife and I we're in the higher income brackets in the US, I still service as much of my own stuff as possible. And in general commercial stuff is in the same price ranges as the higher end consumer stuff.
I've had two boards die on appliances this year. Fortunately, warranty coverage paid for the parts. So now I have a practically new refrigerator and furnace. At least until they fail again in 3-5 years.