And then you end up with a team of five people each tree times as expensive as Brenda, and what used to be an email now takes a sprint and has to go through ticket system.
Then you end up with a report that goes out automatically every month to leadership pulled directly from the Salesforce data, along with a real time dashboard anyone in the org can look at, broken down by team, vertical, and sales volume.
Why are people so attached to manual process?