Congrats on the launch!
Curious, it's a crowded space with other enterprise search companies like Glean and Elastic, and other companies coming in like Notion and Slack.
Why should a prospect choose Onyx over the others?
Curious, it's a crowded space with other enterprise search companies like Glean and Elastic, and other companies coming in like Notion and Slack.
Why should a prospect choose Onyx over the others?
- "pure chat" experience. From our community (and personal use), we've observed that most queries don't actually involve enterprise search. They much more likely to just require the LLMs internal knowledge (or web search / code execution). Compared to all the companies you've mentioned, we've spent a lot more time refining this more common flow.
- Larger connector suite. As soon as one key source isn't connected, the trustworthiness of the system is dramatically decreased. You second guess "is the info needed to answer this question in there?" for every question. We have a community who builds out connectors for themselves, and then contribute it back for everyone to use. This allows us to cover the long-tail better than companies like Notion and Slack.
- Customizability. An open-source application is the perfect middle ground between a SaaS offering and building blocks. A SaaS option doesn't allow for any customization (we have many customers who have contributed back ux enhancements, small features like guardrails, or enhanced configurations that their users want). Building blocks demand too much domain expertise (search, frontend/UX, ...) for it to be realistic for companies to build something great.