One of the companies I’ve worked for did food delivery, and in food delivery during Christmas week everybody works operations - either you’re out in a van with one of the regular drivers helping them carry orders that are three times larger than any other week, or you’re handling phone calls and emails to fix whatever problems arise. Either way without fail January every year would see a flurry of low effort/high value updates to the software those parts of the business used. Anything from changing the order of some interactions to fit the flow of dropping a delivery to putting our phone number in the header of every admin page.
Absolutely nothing beats going out there and doing the job to discover where the tools you’re responsible for fall over. Bonus points if you can do it at the most stressful time of year when if anything is going to fail it probably will.