Principles of AI Product Design: Keep the User in the Driver's Seat

AI product-design principle #1: Keep the user in the driver’s seat.

Users need a sense of control, and want confidence that your product is working for them rather than calling the shots. Which might seem strange: AI is about automating our lives, taking things out of our hands; keeping the user in the driver’s seat seems to pull in the opposite direction.

This is the first of six posts exploring the AI-centric product-design principles crystallizing as we design and build Tiptap Flex (https://flex.tiptap.dev).