Tell HN: PSN Stealth ID Verification

Long story short: I use PS4 as my to stream Disney+. Suddenly, a day back, Disney stops working, but quick check shows that profile is not logged in ( and 'network test' shows it is unable to log into playstation network ), wife can log in from phone, I can't log in from hotspot. I do the usual rigamarole with attempting to log into 'playstation network' from computer, but, after 2 additional steps ( one for email verification, one for playstation network forced password reset ). I am told they can't to do verify my info -- and next step is apparently ID verification..

End of the year. Time for some digital clean up. I am not jumping.