Concur. In fact I feel like it's painfully off-brand for Volvo to go all-in on touchscreens. They were so proud about inventing the 3-point safety belt that they embedded it into their logo for decades. Volvo has always been about safety and to-the-point functionality. If any brand could get an enthusiastic following (and a productive marketing campaign) for de-emphasizing screens and emphasizing buttons, it's them.

I'm the owner of a 2020 Volvo V60 that has been at Waterloo Volvo since March of this year, racking up an increasingly terrifying bill of various parts and wiring harnesses all ordered one after the other from Sweden.

Despite my frustrations with their shop, they have been very good about keeping me in a revolving door of 2025 and 2026 loaner cars, especially the XC40 and XC60. Despite the occasional glitched audio or freezing bugs, I think they really have done a good job with the Android Automotive integration. It's nice having it logged in and able to see my Google Maps search history, but without having to actually have my phone on me or plugged in for CarPlay. For example, if another family member borrows the car and all that stuff just works for them too without them having to separately configure their phone.

I would be nervous about how well it all will be supported over the long term, especially once these cars are >4yrs old and off lease. But at that point you can always fall back to projection.

My wife has a 2024 Volvo and I expected to hate the touchscreen, but it's been fine. The reason why it's fine is that the functions you might need to adjust while driving (hazard lights, defrosters, sound volume) all have physical controls. So the touchscreen winds up being used for things which are ancillary to the operation of the car. It's not like Tesla which went all the way in removing physical buttons.

The issue I've had with the Volvo has been that the software is pretty bad. Sometimes the sound just... doesn't come on unless you reboot the system, which is really bad because it turns out that the turn signal clicks play through the stereo rather than being a discrete component. Similarly, I would say about half the time I drive the car it doesn't tilt the side mirrors down when I back up (as I have set in the settings). In my mind, these software issues, while they don't render the car impossible to drive or anything, are completely unacceptable for a car that costs $60,000. They really need to do better.