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The issue is they don't then fuck off, they instead charge ever increasing rates yearly to maintain that simple port an 18 year old could do.

You say this like it's a bad thing. Companies are lining up to spend millions on appreciating Salesforce contracts too.

Why? Because they are getting support.

I think the real reason is that these companies are experts at selling to management.

AKA like it is a norm in every larger organization.