Apple still has pretty incredible hardware, although it's definitely priced with that in mind - but the software has been a constant slog. Change for change's sake, needless shifting in settings/config menus. Weird "we tried to make this similar to mobile" themes in some places but not others. Overly complex os navigation, without clear goals or direction.
Frankly - the OS apple is producing for their traditional computers feels like garbage. I use Arch/Gnome on my personal hardware and I feel like some time in the last 5ish years my opinion swapped - I used to think Gnome was mostly copying Apple design choices, but slightly worse. Now I think Gnome is just a more clear, more usable DE than what Apple is releasing. I moved my wife to Arch/Gnome on her personal laptop last year, and the sure sign was that she hasn't really had any problems with it.
All that said... I still keep a laptop around with Windows 11 on it, because I have a couple of legacy tools (CNCs, solar inverters) that still want it, and holy shit is modern Windows just absolute trash. I grew up on Windows, from windows 3.1 to windows 10, and it's the worst of the 3 by a good distance right now.
You know something's gone wrong with commercial tech companies when the only OS that actually feels like it's intentionally designed for users is the free product.