> we lost visibility into production systems that depend fundamentally on continuous observability signals to operate safely.
The Datadog message implies that Deductive wasn't paying for any service from Datadog: "We've noticed you're actively evaluating Datadog" and "our Master Subscription Agreement that you accepted by using our service".
And Deductive apparently did this from Feb to Dec 2025. Quite a long time for a free evaluation, but perhaps they were just using the very limited free tier?
It's a little strange to be relying on a free tier or evaluation for "production systems that depend fundamentally on continuous observability". Presumably it couldn't have been that important to Deductive, otherwise they would have paid for the service they were "depending fundamentally" on.