Services business is a slippery slope, everyone succumbs to the YoY revenue growth push and they all gravitate towards the same dirty tactics. They even tried turning the hardware into a subscription model but I guess it didn’t gain much traction.
Like long lasting customers of my employer.
Still, the new investor pushes the method further, into infinity, price strategy 'modernization' and whatnot, so numbers and charts in categories of buzzwords look as they want in the sheets. For a while.
Functionality? Secondary, tertiary, or even lower priority annoyance.
I wonder why they invest in troublesome R&D and not in selling sugary water or something from that beatifully simple alley instead, that would be better playfield for them.
Seems like this is just plain old greed...
Boycotts work great. People just don't do them for anything it seems.