I mean, that's part of the problem: as far as I know, no claim of "this model has gotten worse since release!" has ever been validated by benchmarks. Obviously benchmarking models is an extremely hard problem, and you can try and make the case that the regressions aren't being captured by the benchmarks somehow, but until we have a repeatable benchmark which shows the regression, none of these companies are going to give you a refund based on your vibes.