Out of the blue, for months now, there's something causing the Shift key to remain magically stuck, and there's no way to troubleshoot it that I can tell. Everything is off - sticky keys, accessibility settings, all that garbagey Settings-not-Control-Panel that seems to move around all the time. If I mash shift a couple of times it returns to normal - almost as it Sticky Keys WAS active (and again all that stuff is disabled).
What's annoying about Windows is that There's Nowhere to Go to fix problem - nothing is transparent. I can google away and I'll get people also experiencing this and there's no answer.
With Linux and to a limited extent, MacOS, you can use unix tools and logs and playing around, even if it's hard you're empowered. With Windows you're a slave to Google searches.