I wish I had multiple, legitimate (aka not dial-up, not 4mbit adsl), choices for an ISP.
Heck, I wish I had one choice where I could call tech support, tell them that I've been getting dropped packets and 3000 ms pings for over a week, and not have them blow me off because the bandwidth tests fine.
"Run the speed test at blah.ourdomain.net and let me know the results"
"Okay, this is reporting great but when I try to..."
"Awesome is there anything else I can do for you?"
"Yes I'm still seeing packet loss and really high latency!"
"Must be on your side click"