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As opposed to other companies which are smart enough not to report outages.

So, there are only two types of companies: ones that have constant downtime, and ones that have constant downtime but hide it, right?

Basically, yes.

Working for a major SaaS provider, lol yes.

The competition doesn't currently have all 99's - https://status.openai.com/

The best way to use Claude's models seems to be some other inference provider (either OpenRouter or directly)

Shades of Fail Whale

And yet people still use them.