I feel this way because of the reality that
many people will centre text in a document by inserting spaces in front of the text they want centered, rather than using their word processor's centre command. It drives me absolutely
bonkers to see that, but it's reality.
I feel this way because of the reality that many people will hit enter two dozen times to go to a new page, or to position a bit of text.
In the time that I've been working with computers, what I've come to realize is that most people simply don't have a grasp of the abstractions of the computer—they remember particular incantations that worked for them last time and keep doing them again and again.
My wife is an intelligent person; probably smarter than I am. She speaks three languages and has taught for the last twenty-two years. Watching her use the computer drives me absolutely bonkers because she doesn't use any of the things that I know make the computer easier to use. Neither does her sister. Why? Because neither of them have time to specialize in the use of the computer. They use it a lot, and I've been able to introduce a few things—but only for things that simplify their lives because they integrate into how they already work.
If two of the most intelligent people I know don't have a lot of these expectations…why do people think that most people would expect things to work the way that Jeff has proposed?
In a sibling comment (I only want to reply once), stickfigure says:
“Normal People have a consistent expectation regarding the behavior of line breaks.”
Actually, I don't think that Normal People have any understanding of line breaks at all. They understand letters, words, sentences, paragraphs, and to a degree pages. They know they want something to show up on the page, but they have no understanding of how the computer does its magic to make that happen.
stickfigure: “Normal People are comfortable with markdown in the first place. Neither you nor your wife are Normal People.”
For the second sentence, I agree and disagree. I'm certainly a geek with a more-than-passing interest in layout, formatting, fonts, etc.… This stuff interests me in a way that most people and most geeks certainly would never be interested in it. My wife is also not normal people on some level—she’s married to a geek who can take care of things like this for her. At the same time, she is 100% a computer user and has no interest in learning to program or learning to fight with programs that actively get in her way.
She also doesn't know Markdown as such. She knows a tiny subset that I have introduced to her that provides her with exactly enough to write her novel and for me to format it the way she wants it. (That's the paragraph rules, italics, and headings.) I've shown her a few other things for when she blogs—but even when she's using the Squarespace WYSIWYG editor, I often have to go in and edit the links to make them right.
There's a lot more that I could show her, but she neither has the time nor the interest to learn it.