Hacker News Reader

Comment by pclark | Hacker News Reader

It is free for now. There'll be pricing eventually, but it'll be for additional features (such as a/b testing and so on) as we ship them.

Right now, if you sign up, it's free to use, and we'd never be like, "hey man, you now owe us money for stuff that you thought was free."

View on HN

I've avoided signing up because I couldn't find a price.

Just saying its free / there is no pricing plans yet etc would have let me sign up, or an actual pricing list.

I won't try a service without knowing whether I can actually use it going forward (I'm time poor) so the lack of pricing information anywhere makes me leave the page.

I'll second this. I was interested, but it's not something we can evaluate until you're ready to commit to price bounds.

Given the heat in this space now, it would also be nice to know how your service differs from e.g. Vero or customer.io.

I had the same question as @jd - to clarify this, you might want to change the call to action to "get started for free" or something along those lines...

We're changing the button to say "Get Started - It's free!" better?

That's perfect. Thanks for the clarification.

Great - thanks!

That implies free forever, you want to commit to that? That's also what it says now when I first viewed that and yet I still went hunting for pricing. I would actually trust signing up for the free account more if I saw there was a paid option somewhere for whatever reason!

I think our approach is that what you see today is free and future features will be paid. Expect a pricing plan very very shortly though.

Reply on news.ycombinator.com