Chase uses a "provisional credit" system, but for small amounts, this credit often becomes permanent almost instantly.
Wells Fargo utilizes an automated system called the Wells Fargo Dispute Manager which is also similar.
Technically, it is Self-Insurance. Banks set aside a portion of their interchange revenue (the fees they charge merchants for every swipe) into a "Provision for Credit Losses." They use this pool of money to "buy" customer satisfaction for small errors rather than paying an employee $30/hour to investigate a $12 dispute.
The banks don’t seem to care one bit about and evidence you do provide anyway, I just imagine their dispute system is just “sleep(10 days); return DENIED;”
Or any merchant for that matter. Chargebacks (from bad actors) are one of the most annoying things when you sell online when you’re a honest legit business. Stripe even charges you a penalty fee on top of that.
Anyway, when I canceled my membership, I realized a few months later they were still charging me for training sessions. I chatted with the manager and apparently I had to cancel those separately. They refused to refund me for the sessions I never took. But they had a kind offer of being able to get training without paying for membership.
Well, I wasn't buying it, so I went on Chase and initiated chargebacks for every session charged after I canceled.
I dunno what happened on their end, but I got my money back. The business is still around, so I guess I didn't hurt them that much, but it's good to know that I probably was at least a hindrance.