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Was it shorter than 5 minutes?

Just about... Google Voice was giving me a generic 500 Internal Server Error page for a few minutes as well but it looks like it's back now.

That's a reasonable time to be down IMHO.

Unexpected loss of service is reasonable? I don't think so ... unavoidable I would give you.

Since, it's unavoidable, whenever it happens, if it happens for less than 5 minutes it's a good thing.