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Comment by blhack | Hacker News Reader

Haha, I have been selling my boss on switching us over to google apps for around A YEAR.

We've been gradually moving accounts over over the last couple of weeks, and I finally walked into his office today and asked him if I could set up his phone and stuff on the new google apps.

"errr....surree, I don't know are you sure this thing works?"

"YES! It's freaking google! It's awesome!"

So I set up his outlook, and his phone...

and as soon as he went to open "exchange" on his iPhone...gmail bites it.

DAMNIT!!!

"I don't know about this google, thing, blhack..."

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This is the exact opposite of my experience. I've started to hate google apps with a passion.

The support is limited and the thing is just so opaque. The settings interface is difficult and confusing, postini is even worse.

I've applied settings to stuff in postini in the past that has completely failed to take effect, such as whitelisting specific IP addresses.

Give me an exchange box, or even just postfix+dovecot any day.

We're actually moving away from postfix+courier. I DO love the ability to just tail /var/log/maillog and immediately see just about any problem, but we've been self-hosting it, and have outgrown it to the point where its time for me to either pass the project on to somebody else, or move to something like GA.

Postini setup process and support are a joke. You can call someone who tells you to look at a help file, and the help files point to help files, which have no screenshots, and reference menu and navigation options that don't exist. Also asking them how to get Postini to work with Google Apps was like speaking a foreign language to them, as if we were the first person to need this. Despite the fact that it was up-sold to us as an add-on to Google Apps.

Other than Postini, though, I do like Google Apps.

I just switched a client over to Google Apps for Domains from a previous e-mail provider due to the downtime issues they were experiencing there. :'( Shoot me now.

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