The CloudWatch + kubectl + 4-other-tools triage loop is real — I've burned hours on that exact workflow at 2am during an incident. The pain isn't the tools themselves, it's that each one gives you a different slice of truth with no shared context, so you end up mentally joining logs across systems with no guarantee you're even looking at the right time window.
The SOC2 compliance estimate piece is interesting. In practice that's notoriously hard to do from infrastructure signals alone — a lot of what auditors actually care about (access reviews, change management evidence, vendor risk questionnaires) lives outside the infra layer entirely. Curious how you're approaching that part — are you generating evidence artifacts or more of a gap-assessment output?
Also, how are you handling credentials for multi-cloud — are you asking users to drop keys in or is there an OIDC/role-based flow?