Interesting. Does this actually scale though ? I've never seen enterprises which have "internal knowledge" in proper readable form - it's often in code, and more importantly in people who wrote them.

I recall that even at Google - with its own search engine and so on - the best way to understand anything was to read code or to reach out to those who wrote them. I don't know how it works in places that work with the "real world" like ASML.

Often the issue is not even about documentation - it's just that it's extremely hard to include all the nuances in text and still have it be readable (code-documentation comes to mind).

Interestingly, I strongly feel that this also where LLMs (and some of our more textually-obsessed academics) fail.