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This is awesome. It's sad that examples like this are few and far between.

Are they? Or do you just mean that it's few and far between that we hear about them? If it's the former, I think there's a much bigger universe of this kind of stuff than most people realize. Otoh, if you're just commenting on the lack of coverage, then, yeah I agree I wish more publicity was paid to small software like this. Maybe we need a catchy term - "organic software"? "Locally grown software"?

I talked to my friends who aren't in tech a lot about what they would want with software. A lot of the benefits of small software like this would actually be compliance and reporting issues with non-profit. Sifting through large amounts of data with very unstructured inputs.

The actual community building is fairly not as automated unless you have very specific problems. Like even in the example above, having an automated message is useful but staffing the team to handle when things are NOT in a good spot would probably be the real scaling cost.

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