[ Thank you for "PartitionMagic" - crucially important for home / personal computer users, at least in my own history. ]

And, I wonder if a (corporate) development organization's overall cultural friction around critical / negative feedback -- in this case integration issues in the technical sense of pulling together modules built by subteams to compose a final product -- could be worth investigating when challenging metrics like the above are identified?

This "18 steps" seems like a problem. And I wonder if it's a prioritized concern at SAM.

SNARK: The "magic" could be how corporate culture is communicated to users merely through usage of Samsung Magician.