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Well, that's kinda the problem, isn't it? Even after being erroneously charged and ghosted by their non-existent support for a month, you'll still happily keep paying for their services.

If most people think like you, why indeed bother providing support at all?

Good point. I did actually cancel my Claude subscription a week or two ago, but I renewed it (regretfully) just the other day. The only other SOTA model that seems to be on-par with Opus 4.6 for engineering work is (maybe?) Codex 5.3, though I would rather not support Sam Altman indirectly.

Then get fucked in the wallet I guess ?

Use another CC and email address?

Stripe's pretty good at using other signals to block this sort of thing.

Interesting to know, thanks.

What happened to voting with your wallet.

Corporate consolidation.