The buns in McDonald's Japan's burger photos are all slightly askew

Anyway, edible normally means "safe to eat," not just "possible to eat." (As you are no doubt aware). IIRC, Elmer's glue is considered safe to eat though not necessarily appetising.

And it makes perfect sense in this context - if you make $200k salary you probably don’t care enough about a $0.30 discount to fiddle with an app for 5 minutes. But if you’re living on a few dollars of food budget, you probably care a lot about that 30 cents and would fight for it. So making the app bad allows them to segment the market to get an extra 30 cents out of the person who can afford it without excluding the low-budget person.

You can find a seat first, then order directly from your seat, for delivery to your seat (helpful since some McDonald’s in Japan are really busy, and are very vertical, so you might need to climb up some two/three floors to find a seat!).

You can even order McDelivery and they’ll deliver McDonald’s to your house on McDonald’s branded mopeds.

It’s also been pretty fast, even on a slow internet connection.

The only two problems I’ve had with it are:

- Although the menu and the rest of the app is translated to English, sometimes coupons are only in Japanese, and not translated to English (I’m guessing these might be store-specific) (although it’s easy enough to translate that using your phone’s translator) - I’ve had Apple Pay occasionally be down and fail to work, which forced me to redo my whole order, then realize that Apple Pay is still down, then do my entire order again with a different payment method. Although it’s only happened twice a few months ago, so it could be something that they’ve already fixed (or I’m quite unlucky).

Edit: Forgot to add, but no issues like what basch seems to experience with their country’s McDonald’s app. The Japanese one always gives me a sorted list/map view of my closest McDonald’s to pick from, with any favourites marked at the too.

I’m not against talking to people for transactions. I’m against being forced to use inefficient machines.

I can enter an elevator is under a second and push the button. This is doubly faster when not waiting for the doors to open fully, effectively making my button push at 0 seconds from door full open.

If you're saying "3 seconds is not long to wait, so it's the same as the button doing nothing", this is false, untrue, and I often use it.

Alternatively, requiring elevator door to wait 3 seconds as a default does not negate someone overriding that.

I've manipulated the button and seen timing differences. It does work. It does make a difference.

Did you mean something else?

As far as I can tell, they're at least supposed to use location services to start the order when you're nearby. When the store isn't super busy my order is typically ready when I arrive, and I've ordered 10-15 minutes before arrival a few times and my orders weren't cold.

Maybe this is what they're supposed to do, but the system and/or employees don't do it reliably.

Or perhaps it's because I typically do counter pick-up, and almost always have a small (1-3 item) order.

It makes sense that they wouldn't prep your order if you're just going to be waiting in a long drive thru line anyway, though this could obviously lead to further delays because they don't reliably have larger orders finished in the time it takes to get from the speaker to the pick up window.

I've only used the app a couple times so I only knew the first half of that.

That's funny about it being bad enough, it just makes you want to leave.

And to anyone reading- be careful with the McDonald's spyware, by the way. You might have it for lunch. Then by dinner time, see a little icon on your phone and realize they've been tracking your precise location all day.

But an important part that I wish I *bolded* at this point, is *for a company its size*.

That reminds me of when I worked at a movie theater. We used to serve the popcorn scooped directly from the popping machine into a bucket. But then they had a corporate guy come in and install warmers so we could pre-load a bunch of buckets/bags of popcorn and hand them out when ordered. Of course the ones from the warmers aren't as good as the ones freshly popped, and this guy gave some bullshit about "ackshually popcorn right out of the popper isn't as good, it needs time to dry". It's not like the customer is about to take their popcorn into a multi-hour sitting activity where they have time to "let it dry"...

I always tried to hook up the nice customers with the fresh stuff when I could, it felt criminal handing them one out of the warmer.