Alex Jones did not, as far as the evidence we have seen, harass the parents. Alex Jones did not direct anyone to harass the parents.

Some of his viewers used Jones' statements as justification for harassments.

Interestingly, as far as I know, nothing was pursued against the people harassing the parents. They went after the rich guy saying lies they didn't like, then depended on the fact no one besides the defense wants to side with someone who says such shockingly vicious lies about the facts surrounding dead kids.