You can't repair macs easily, but they last long enough for that to not be an issue. and honestly, the apple care experience is ideal for most people.
I do hope then that they stick to the tech-enthusiast market perfecting Linux-friendly laptops. The laptop market hasn't learned from framework's success, so I was hoping at the wake of the neo's success, someone could prove a similar quality laptop is possible by a non-apple company, keeping the competition alive.
My biggest concern for them is, one of these bigger laptop makers panic because of losses from the neo, and takes over framework.