Have any of you tried their support bot? Its insane bleeding edge AI company gets away with such experience. The bot decides the issue is solved and closes the ticket. WTFFF.

similar to claude code, they need to revolutionise customer support. Maybe from a ticket, if the agent decides if its real bug, and legitimate, it will go on and fix it.

>The lovely irony of a bleeding edge AI company being afflicted by the most mundane problem of all software engineering—the goldfish attention span of management

FTFY

Shiny thing syndrome at its finest.