They want stuff that works yes, until it goes out of fashion or something that works better comes along. Then they learn th ecosystem lesson the hard way...
That is the problem.
That is the problem.
"How the shit do I get my stuff off this iPhone onto my Nexus?"
They do charge a premium and they do make mistakes so they must have users moving to other platforms.
Right now the move to another platform is painful, but obviously anyone who goes ahead and moves despite that pain is going to have far less chance of ever moving back.
I still don't see any problem.