Crashplan Online Backup Lost My Entire Backup Archive (2011)

I will never understand why someone would bother with a $3/month "unlimited" backup service. Obviously, there's no way a service provider could provide any sort of long-term robust service at that price point. So why bother? I guess you could back up to 3 or 4 of these low-budget "maybe" backup services, and probably one of them will have your stuff when you need it (or maybe all of them have some of your stuff) . . .

    "In the end, Crashplan is sending me out a 3tb seed 
    drive so I can get my entire archive back online, and 
    they’re also issuing me an account credit for the 
    previous seed drive service I had purchased."

So I guess he was able to restore the lost data only because he had a local copy?

These types of companies are great examples of spending cheap and asking for forgiveness when something breaks. It makes way more sense in the long-run from a business perspective.

Especially at a $3/month price point. You get what you pay for.

Crashplan added to the list of companies that only provide customer service to people who create PR disasters on social media.