I’ve used the button before, but I think my life would be exactly the same without it.
I’ve used the button before, but I think my life would be exactly the same without it.
Just had an email asking if I could meet "tomorrow at 5:00 PM, or would 6:30 work better?". The suggestions were "I will be there at 6", "Tonight works" or "Either time works", only one of which is even valid! Maybe for every time it saves me a few seconds, there's at least one where I have to read them all and realize none fit before writing what I would have done without the quick replies.
IMHO the UX problem is, as the article points out in so many words, shoving AI slop down our collective throats as if we were geese waiting to be fattened.
Of course a reply is valuable, but are those options really saving any real time vs a quick single word acknowledgement, which is often faster than even reading and considering the options?