I think cognito was internally low-staff/KTLO for a while and that changed recently.
What does KLTO mean?
Probably meant KTLO: Keep The Lights On
"Keep Lights To On." It's the post-it on the light switch wired to the Cognito server.
To add to the other posters, keep-the-lights-on usually means a product has no active feature development. It’s just supported with on-call and maybe some bug fixes depending on capacity.