> But startups are the most common way to become really rich, and if you want to start a successful startup, the key is not exploitation but empathy.
There is no doubt that Graham is right in saying there is a formula to becoming a billionaire and that formula involves creating products that help your users in some way.
However this is very narrow, reductionist interpretation of AOC's comment. You need to put it into perspective of the massively increasing global wealth inequality.
In 2011, billionaires owned 4.5 trillion USD of wealth. Today, fifteen years later, it's 20.1 trillion USD. This amounts to about 20% of the entire planet's GDP. That means 0.000003% of humans capture 20% of the value globally created. The top 12 billionaires own more than 50% of the bottom half of humanity.
How can you sensibly argue that this is not exploitation?