They somehow conflate their value with 'safety'. While it's an admirable internal quality for the company to have, their treatment of their user base (developers, users) has been bordering on indifference and their stance bordering on arrogance.
As competition heats up, there is a very real chance of them shooting themselves in the foot with friction such as this (to be fair not completely in their control but also they had their share of responsibility that led to this)