Consider the following scenario. You're a beginner or with very little experience go on a popular programming forum to ask a question, in the typical way someone with little experience asks, what do you get? An answer? No, you get bad manners, insults, "you don't know how to ask questions", "RTFM". At best you'll get some people challenging you to clarify and refine your question, which you can't do because you don't know the technology well enough.

Annoyed, you go find a popular programming chatbot, and ask the question. The chatbot will give you answer, no matter how poorly worded or nonsensical your question, and it will do it cheerfully and confidently. It may even tell you how great your question or idea is. Granted, the answer will be worthless, both because the question was poorly worded and because the chatbot is simply spewing statistically probable text, but you won't know. You're a beginner, without experience to know correct from bullshit. You try to use the answer the chatbot gave you, and when it doesn't work, you go back to the chatbot. It will continue to cheerfully answer your questions as long as you have tokens to spend. The chatbot will never give up on trying to help you, it will never be rude, it won't complain.

And people wonder why chatbots are so popular.