Everyone on HN knows what OpenAI is, but there are tons of people who use ChatGPT and either don’t know OpenAI or don’t know the distinction between OpenAI (the company) and OpenAI (the conjunction of two words)
He began the conversation by saying: “so as far as I know there’s two kinds of ai, open ai and closed ai…”
This speaks to your point, the people are confused.
I mean, I get the rationale Company vs. Product, but most people know the product. As in "I used ChatGPT". But if you ask who OpenAI is, they'll have no clue.
ChatGPT is in someways nicer... because their models are GPT-5.3, GPT-5.4, etc...
But when you're trying to explain that the Anthropic models are called "Opus" or "Sonnet" or "Haiku" or "Fable", but you use them in "Claude", it gets confusing quickly.
"Why is your French coworker helping you write literature? I thought you worked in software"