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I agree it's not. It's just that, for someone who doesn't need the trustless architecture, it doesn't make sense to go with Ente right now, because it doesn't work as well. I could overlook the missing features if the ones that are there worked, but face recognition just got stuck for me and never finished.

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Here is my use-case for a trustless architecture: there are parts of my families digital life which I would prefer to continue working as much as possible, even if I'm temporarily or permanently unavailable. "Pay this amount of money monthly/yearly for this to keep working" is a straight forward concept for 99.999% of the population. "Poke around in docker debugging logs if this stuff stuff" is not.

And, if stuff has to be hosted by third parties for me, I prefer it to be encrypted.

Have you tried contacting support?

I’ve never had any issue with facial recognition. Maybe this is a rare issue that’s an easy fix.

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