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Comment by doodlebugging | Hacker News Reader

This problem with workplace AI interfering with nurses ability to manage healthcare obligations for their clients is not confined to Kaiser. UHC has also introduced the AI surveillance tools and are using it to do similar things.

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It is true that Despotism structures major failing was the scaling cost of surveillance necessitated to differentiate fact from fictional narratives.

Truth is most nurses care for people having the worst day of their lives. =3

The nurses in my family would agree with your assessment.

Isn't that the insurance company whose CEO was murdered because of the terrible quality of care they delivered?

Yes it is. Somehow that might appear to be incentive to improve quality of care but maybe their corporate culture is a bad fit for quality.

Psychopaths don't care about other peoples pain. Some MBA only care about their own ego, power, and money. They do well in corporate cultures that reward parasitic relationships with customers. =3

Slurping their way up to the C-suite.

> that might appear to be incentive to improve quality

Their goal isn't to provide high quality care. Their goal is to increase profits. It's not hard to imagine how improved quality would lead them to spend more money. (faster diagnoses of serious illnesses and recommending expensive care)

Indeed, increasing quality tends to increase costs and decrease profits so keeping costs aligned with their profit goals automatically degrades quality.

How many dollars is a dead CEO worth?

Depends on how much they pay the new CEO to take the job - probably more than the old one, so seems he's worth a lot dead.

Mangione had back issues and apparently some difficulty in getting treatment for it, but he wasn't insured by UHC. According to his manifesto, he chose Brian Thompson as his victim because UHC was the largest health insurance company in the United States.

His alleged* manifesto. There is no reliable evidence that Luigi Mangione committed any crime. It seems more likely that Brian Thompson was killed by a disgruntled customer.

It made no sense that he targeted an underling instead of UNH’s head honcho.

How is the CEO not a head honcho?

The guy that was murdered was not the CEO of UNH, he had a boss. There is 1 head giving orders, and it was not the guy that was murdered. Kind of funny if title inflation got him murdered in error.

Kaiser is a vertically integrated healthcare provider. They provide insurance like UHC but they also require you, for the most part, to be treated in Kaiser medical facilities.

How can UHC use AI in the same way? They're an insurance company. They're not administering the actual healthcare?

>How can UHC use AI in the same way? They're an insurance company. They're not administering the actual healthcare?

UHC, the HC stands for Health Care, does have a field operation that handles home health care evaluations for those who live in rural areas with minimal access to medical facilities. Those patients are visited regularly by field personnel, trained nurses, who evaluate their conditions and insure that they have access to appropriate treatments for their conditions. Part of the evaluation of appropriate treatments has recently been pushed off to an AI-based system which uses various inputs to determine eligibility for treatment options.

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