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Comment by behnamoh | Hacker News Reader

I don't remember any company in world's history that has both been loved and hated by the same users who purchase from it. We love Anthropic for its amazing models, and we hate them for all the shenanigans around the models, including their marketing.

I kinda wish they had not made a comeback after Claude 2.

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It is so bizarre, honestly. It's almost like they are a public utility company. People are trying as hard as possible to hate them, but always stop short of simply canceling the service because they can't live without them. Seriously, I saw someone say that they were so disgusted with Anthropic that they were cutting down from having two Max subscriptions to just one.

I enjoy using the models. I also get that there are shenanigans and that marketing is happening, but as long as the models are this effective I can't much bring myself to care. I suspect most of their users are the same.

They have to be careful. There’s not a lot that separates the top models anymore. Look at Grok which has almost no market share or credibility because of Musk, Despite being close to the top performance wise they are behind the Chinese models in adoption for example, which themselves are mostly behind the big two because of trust. It would not be hard to push users away, especially if a less unpalatable player ever emerged.

I think this is the right thinking. While some people might distinguish between Grok as the product and Elon Musk as the owner of the product, the net effect is, like you said, very negative. And Grok has not been gaining traction, especially after their Grok build fiasco.

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