“lol just use a workaround” doesn’t work in an environment with hundreds or thousands of employees coupled with audit, security, and other legal requirements to ship software.
It all ties back to the OP, where the issue you've might not be as bad as you think. I have been in situations where we have dropped all procedures to push a hot fix because we were actively bleeding money, and in situations where you know there is an issue, and you let it be.
Maybe I pay for a service and I want that service to work consistently during core business hours.