Almost 8 hours of downtime across all core workflows, and the word "sorry" or "apologize" appears nowhere in this post.
"If you were trying to ship software that day, we let you down" is classic corporate non-apology speak.
I’m done.
"If you were trying to ship software that day, we let you down" is classic corporate non-apology speak.
I’m done.
Here's something an engineer writes, loaded with facts:
"I got to the office and we had a huge panic going on, I immediately called our IT in US-2West and they reported on cascading box failures, I checked our load balancer via remote admin and indeed it was failing to. I called my IT managers and learned we had hard resetting in progress for the past 20 minutes with minimal impact on recovery."
Totally missing from the article.