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> Why is it always so hard for MS to say "Sorry, we made a mistake".

Seems like no corpos ever want to say that. Surely it’s not because of some pride or PR? I’m guessing such an admission might also sometimes have legal risks?

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Saying sorry means admitting guilt. If there’s guilt there some level of harm. If there’s harm you can be sued. Avoiding being sued due to causing harm usually means increased costs, because you now need to take care you didn’t take before. Higher cost means you’re less competitive. Being less competitive makes you less attractive investment target. So as always it’s all about money. Saying sorry == lower share price.

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