Setting a baseline of 10% just says to me that the restaurant owners can just pay their staff less. And if the server is having an off day or just didn't meet your particular standards then they're losing money.
Setting a baseline of 10% just says to me that the restaurant owners can just pay their staff less. And if the server is having an off day or just didn't meet your particular standards then they're losing money.
It would be a bizarre approach in Scandinavia because the consensus here is that companies must pay their employees a decent baseline salary -- which unions negotiate across the whole sector -- so there's no expectation of a tip by default.
But for much of the rest of the world, it's not a given that working conditions are as good.
People who are not used to tips (i.e. foreigners visiting the US) don't necessarily know when they should and when they shouldn't give a tip. When in doubt, should they or should they not tip 20%? The whole concept is just very weird.