1. A user would start at https://dohmh.codify.nyc and say and say whatever their intent is, e.g.: "I think I got food poisoning" or "I think I have COVID" etc...
2. The system would then either find a program for that intent or help the user make a protocol to reach their desired outcome (for that intent).
3. The program is a set of modules like: Assessments, Followups, Services etc... and the user is guided through each of them in an automated fashon. HITL is there when needed but the agent is the primary guide.
The whole point is that lots of processes just break down to a series of steps and deterministic logic that can be "codified". Thats why I call it "Codify".
I have had about 2000 programs completed but thats only 15% of the programs that users have started; so I think you may be right. I really need to improve my messaging.
One another note, I genuinely would like to thank you for the feedback. Critical feedback is hard to hear many time but its by far the most useful. I in no way meant to spam the comments but I don't otherwise know how to execute on the "tell people" part of "Do things, tell people".